PRIVACY POLICY

a2zbooking.com is committed to protecting your privacy. We use information we collect from you to process orders and to ensure the best booking experience. We provide the use of a secure server when you place your order. The software takes all information and is sent to us. Afterwards, all access to this information is limited and protected against unauthorized use. Information collected on these forms is only used to correspond with you regarding your message. E-mail addresses and other information that you send us is not made available to anyone outside the customer service group. When you place a booking, we collect your name, address, telephone number, credit card number, card expiration date and an e-mail address from your personal profile. This information is required by your holiday suppliers, such as airlines, to process and fulfill your booking requirements. Your e-mail address is not sold or shared with any other organization. On occasion, however a2zbooking.com may e-mail you to notify you of any significant changes on the web site, or to make you aware of special offers that may be of interest. If you do not want to receive these notifications or special offers, please send an email from your registered e-mail address to info@a2zbooking.com. Changes to our privacy policy will be posted to this page, so you may be updated as soon as possible. Your transactions with us are safe and secure. We are committed to protecting your privacy.

When you use services from a2zbooking.com, you entrust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. It is important that we communicate this to you; we hope you will take time to read it carefully.

This website is published and maintained by a2zbooking.com. The Privacy Policy is applicable to the websites of a2zbooking.com. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites, links are linked to the site. We recommend you to review the respective privacy statements of the other parties with whom you interact.

By browsing, visiting, accessing and/or using the services on this Site (or searching for any of the pages on this Site), the visitor (“You”) explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, a2zbooking.com shall not be held responsible.

Personal Information

Name(s) and contact details which may include e-mail address or contact number(s), password etc.

Booking information - which includes information about the travel, bookings, co-passengers, travel preferences etc.

Other information

That may be requested or gathered while you visit, access or use the Site.

What is this information used for?

To conduct bookings, ticketing and payment transactions for the services availed on the Site;

To personalize your experience and give you a better service:

Your information helps us to better respond to your individual needs

To improve the user friendliness of the site

To improve the offerings based on your personal preferences based on the information we receive from you

To improve your experience on our site

The information helps us to respond more effectively to your needs and service requests

Analyze our Website traffic

To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.

To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

To Government authorities if deemed essential.

Third party links

a2zbooking.com contains links to other websites. Please note that when you click on one of these links, you are entering another website for which a2zbooking.com has no responsibility and these third party sites have separate and independent privacy policies which will apply. We encourage you to read the privacy statements of all such sites as their policies may vary from our Privacy Policy.

Grievance policy

a2zbooking.com strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments.

For concerns regarding our Privacy Policy or our privacy practices and related Issues

Level 1:

You can write to us at info@a2zbooking.com

Level 2:

If the resolution you received does not meet your expectations, within 72 hours of receipt of Level 1 grievance, please write to us at info@a2zbooking.com along with the previous conversation.

Level 3:

If you are still not satisfied (after a period of 10 days from the date of receipt of Level 2 grievance), please write to us to: info@a2zbooking.com